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Consulting · Strategy
King's College LondonNovember 2022Group 9 · 5 members

Teaching Kids Money — A Consulting Case for Danske Bank

In collaboration with ReDD Associates

A week-long consulting sprint using the sensemaking approach — blending social science research with business strategy — to help Danske Bank become a vehicle for growing financial literacy among children and the next generation.

1 week
Sprint Duration
5
Countries Researched
2
Opportunities
1
App Designed
The Consulting Process
01

Social phenomenon

Defined the research lens: Next Gen's learning behaviour

02

Field work

Interviewed 5 parents across 5 countries

03

Sensemaking

Synthesised insights using social science frameworks

04

Solution

Designed a mobile app prototype for Danske Bank

Research Respondents
🇩🇪
Patricia, 45
Düsseldorf, Germany
🇨🇱
Paula, 51
Santiago, Chile
🇨🇳
Xiaochen, 35
Hefei, China
🇵🇰
Shams, 48
Lahore, Pakistan
🇮🇳
Anjuli, 46
Delhi, India
Key Insights
Insight 01

Children who understand money's value have a more realistic attitude toward it

Parents focus on earning and saving as the foundation

Insight 02

Home is the most important institution for financial learning

Parental values and culture shape financial mindset

Insight 03

Gen X recognises digital money's importance — but rarely understands it

A knowledge gap exists between Gen X and Gen Alpha

Governing thought

Children's financial learning is shaped by parents' understanding of money and generational differences

The synthesis that drove the solution

Business Opportunities Identified
Opportunity 01

Increasing children's sense of money's value — especially as digital payments erode physical awareness

Opportunity 02

Preparing the next generation for a digital financial environment, independent of parental knowledge gaps

The Solution
Concrete Idea · Based on Opportunity 02

One mobile app for everything

Financial literacy educationSimulations to practiseChildren's own bank accountPhysical + digital money trackingParental control dashboardToken reward system
Kids · 8–13

Foundation track

  • • Earning, saving, spending basics
  • • Token system linking real-life actions to digital wealth
  • • Physical gift card integration
Teens · 14–18

Advanced track

  • • Assets, investments, crypto
  • • Virtual economy participation
  • • Independent of parents' knowledge level
App Design Mockups
Child Dashboard mockup for the Danske Bank app
Home · Kids
Child Dashboard
Parent Dashboard mockup for the Danske Bank app
Home · Parents
Parent Dashboard
Insights · Kids 8–13 mockup for the Danske Bank app
Learning
Insights · Kids 8–13
Insights · Teens 13–18 mockup for the Danske Bank app
Learning
Insights · Teens 13–18

"This experience taught me to recognise business prospects by identifying gaps based on the client's problem statement — not by assumptions, but by going into the field first."

— Reflection on the sensemaking consulting approach